Matt and his techs have replaced a water heater, made repairs to a furnace and air conditioner in our previous home and replaced an air conditioner in our current home. The techs are professional, go out of their way to figure out problems and are patient when you hang around asking questions. One tech, Steve, diagnosed, got the parts and repaired a gas fireplace and a pool heater. He can fix anything. The owner, Matt, either answers the phone when you call or calls back as soon as he gets the message. Today I ran into wiring issues while installing a wifi thermostat. I emailed Matt requesting Steve come out and take care of it. Instead, Matt talked me through it successfully, saving me a service call. HVAC Pro will always be my go to company for hvac needs.
Very knowledgeable courteous and professional! Repaired my furnace in no time! THANKS A MILLION!
The service was fabulous. It has been a while since I have had a repairman who was so polite yet knowledgeable. Thank you. I highly recommend using this service.
I had an in-line hvac duct blower motor give me issues, the motor would always overheat and it sounded horrible. Steve was able to diagnose the issue right away and provide a solution within a very reasonable time frame. I'm very happy with the service, continue to use them, and refer the company to others. Thanks a lot !
I had my furnace go out yesterday and called DTE to set something up since I'm covered through them. They sent out Steve Luallen from HVAC PRO LLC. The appointment was for between 12pm and 4pm today but he called at 11am and asked if it was a good time and came in and got it up and running by 1130 am. The draft motor went bad and he had a part in his van since it was a common part that was used by a lot of furnaces in my case (might not always be that way).
I appreciate the response time and the work done. Can't comment on pricing since i was covered through DTE.
This morning my air conditioner wasn't working. It was going to be a hot muggy day. I called Hvac pro and was promptly giving an appointment between 12-4p. I received a call at around 12:15 by Mark. He was on his way over. He quickly found the problem and fixed it. My air was restored by 1:15pm. Thank you guys appreciate your quick help.
Matt and his crew are amazing. Theyre a smaller company so its a good company to build a relationship with for all your hvac needs whether its installs or service work. Matts a great guy and the guys that work for him definitely know their stuff. Its an affordable rate as well. If you need hvac work give them a call, you wont be disappointed.
I called Consumers to have our A/C looked at because it wasn't running very cold. We have an appliance service plan through them. I called right before Memorial Day weekend.
Mark, from HVAC Pro, came out on Saturday during the holiday weekend. He was very nice, professional and knowledgeable.
He looked at the furnace, condenser, thermostat and pump. I asked him a lot of questions while he was working and he was very patient with answering all of them. He explained everything he was doing and what all the parts were and what each part did.
He said the unit was a little low on freon so he recharged it. I could tell, just from talking to him, that he really liked what he was doing and he liked helping people.
I will request this company the next time I need HVAC work and I'll definitely recommend them to friends and family.