Matt and his techs have replaced a water heater, made repairs to a furnace and air conditioner in our previous home and replaced an air conditioner in our current home. The techs are professional, go out of their way to figure out problems and are patient when you hang around asking questions. One tech, Steve, diagnosed, got the parts and repaired a gas fireplace and a pool heater. He can fix anything. The owner, Matt, either answers the phone when you call or calls back as soon as he gets the message. Today I ran into wiring issues while installing a wifi thermostat. I emailed Matt requesting Steve come out and take care of it. Instead, Matt talked me through it successfully, saving me a service call. HVAC Pro will always be my go to company for hvac needs.
Very knowledgeable courteous and professional! Repaired my furnace in no time! THANKS A MILLION!
The service was fabulous. It has been a while since I have had a repairman who was so polite yet knowledgeable. Thank you. I highly recommend using this service.
I had an in-line hvac duct blower motor give me issues, the motor would always overheat and it sounded horrible. Steve was able to diagnose the issue right away and provide a solution within a very reasonable time frame. I'm very happy with the service, continue to use them, and refer the company to others. Thanks a lot !
I had my furnace go out yesterday and called DTE to set something up since I'm covered through them. They sent out Steve Luallen from HVAC PRO LLC. The appointment was for between 12pm and 4pm today but he called at 11am and asked if it was a good time and came in and got it up and running by 1130 am. The draft motor went bad and he had a part in his van since it was a common part that was used by a lot of furnaces in my case (might not always be that way).
I appreciate the response time and the work done. Can't comment on pricing since i was covered through DTE.